/* Guide and support share the shop's paper, ink and sticker vocabulary. */
.help-page { padding-bottom: 80px; }
.help-page .breadcrumbs {
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 44px;
  font-weight: 800;
  margin-bottom: 24px;
}
.help-page .breadcrumbs a {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 14px;
  background: white;
  border: 2px solid var(--ink);
  border-radius: 999px;
  box-shadow: 3px 3px 0 var(--ink);
  font-size: 12px;
  font-weight: 800;
  text-decoration: none;
  color: var(--ink);
  transition: transform 0.12s ease, box-shadow 0.12s ease, background-color 0.12s ease;
}
.help-page .breadcrumbs a:hover {
  background: var(--yellow);
  transform: translate(-1px, -2px);
  box-shadow: 4px 5px 0 var(--ink);
  text-decoration: none;
}
.help-page .breadcrumbs a:active {
  transform: translate(2px, 2px);
  box-shadow: 1px 1px 0 var(--ink);
}
.help-page .breadcrumbs span:last-child {
  display: inline-flex;
  align-items: center;
  padding: 6px 14px;
  background: #ffe56b;
  border: 2px solid var(--ink);
  border-radius: 999px;
  box-shadow: 3px 3px 0 var(--ink);
  font-size: 12px;
  font-weight: 800;
  color: var(--ink);
}
.help-page .help-hero {
  display: grid; grid-template-columns: minmax(0, 1.15fr) minmax(0, .85fr);
  align-items: center; gap: 34px; padding: 38px; margin-bottom: 64px;
  background: #dceaff; border-radius: 12px; box-shadow: 8px 8px var(--ink);
}
.help-page .help-hero-support { background: #e6dfff; }
.help-hero-copy { min-width: 0; }
.help-hero-copy .pill { font-size: 10px; letter-spacing: 1px; margin: 0; }
.help-page .help-hero h1 {
  font-size: clamp(34px, 4.1vw, 56px); line-height: 1.45;
  letter-spacing: -1.8px; margin: 22px 0 18px;
}
.help-page .help-hero mark { padding: 0 6px 3px; box-shadow: 3px 3px var(--ink); }
.help-hero-copy > p:not(.pill) { font-size: 15px; line-height: 1.85; max-width: 530px; margin: 0 0 24px; }
.help-hero-actions { display: flex; flex-wrap: wrap; gap: 14px; }
.help-page .help-hero .btn { margin: 0; min-height: 48px; font-size: 13px; }
.help-hero-notes { display: flex; flex-wrap: wrap; gap: 10px 20px; margin-top: 22px; font-size: 11px; font-weight: 800; }
.help-art {
  position: relative; isolation: isolate; min-width: 0; width: 100%; aspect-ratio: 1.12;
  min-height: 300px; border: 3px solid var(--ink); border-radius: 10px;
  background: var(--lavender); box-shadow: 6px 6px var(--ink);
  background-image: radial-gradient(#8598d8 1px, transparent 1px); background-size: 18px 18px;
}
.help-hero-support .help-art { background-color: #a9ccff; }
.help-art-top, .help-art-bottom { position: absolute; inset: 12px 14px auto; display: flex; justify-content: space-between; align-items: center; font-size: 9px; font-weight: 900; letter-spacing: .7px; }
.help-art-top i { font-style: normal; font-size: 25px; line-height: 1; }
.help-art-bottom { inset: auto 14px 12px; justify-content: center; font-size: 8px; }
.help-paper {
  position: absolute; inset: 16% 18%; background: white; border: 3px solid var(--ink);
  border-radius: 7px; box-shadow: 7px 7px var(--ink); rotate: -5deg;
  display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 10px; padding: 16px;
}
.help-paper-label { font-size: 8px; font-weight: 800; text-align: center; }
.help-paper img { width: 64px; height: 64px; border: 2px solid var(--ink); border-radius: 12px; box-shadow: 3px 3px var(--ink); flex-shrink: 0; }
.help-paper strong { font-size: clamp(14px, 1.6vw, 22px); line-height: 1.4; text-align: center; letter-spacing: -.6px; }
.help-paper-lines { width: 65%; display: grid; gap: 5px; }
.help-paper-lines span { height: 3px; background: var(--ink); }
.help-paper-lines span:last-child { width: 65%; }
.help-float { position: absolute; z-index: 2; background: #ffe375; border: 2px solid var(--ink); box-shadow: 4px 4px var(--ink); padding: 9px 11px; font-weight: 900; font-size: 11px; }
.help-float-one { left: 3%; top: 25%; rotate: -9deg; }
.help-float-two { right: 2%; bottom: 17%; rotate: 6deg; background: #fff; }
.help-art-spark { position: absolute; right: 5%; top: 30%; font-size: 48px; line-height: 1; color: var(--ink); }
.help-paper { animation: help-paper-rock 6s steps(5, end) infinite; animation-play-state: paused; }
.help-float { animation: help-sticker-bob 4s steps(4, end) infinite; animation-play-state: paused; }
.help-float-two { animation-delay: -2s; }
.help-art-spark { animation: help-spark-turn 12s steps(12, end) infinite; animation-play-state: paused; }
.help-art.is-visible :is(.help-paper, .help-float, .help-art-spark) { animation-play-state: running; }
.help-page.is-away .help-art :is(.help-paper, .help-float, .help-art-spark) { animation-play-state: paused; }
@keyframes help-paper-rock { 0%,100% { translate: 0 0; rotate: -5deg; } 50% { translate: 0 -5px; rotate: -2deg; } }
@keyframes help-sticker-bob { 0%,100% { translate: 0 0; } 50% { translate: 0 -7px; } }
@keyframes help-spark-turn { to { rotate: 360deg; } }
.help-section-heading { margin: 0 0 28px; }
.help-eyebrow { font-size: 10px; font-weight: 900; letter-spacing: 1.3px; color: #3b5687; }
.help-section-heading h2 { font-size: clamp(25px, 3vw, 36px); line-height: 1.45; margin: 12px 0; letter-spacing: -1px; }
.help-section-heading > p:last-child:not(.help-eyebrow) { font-size: 14px; color: var(--muted); line-height: 1.7; }
.help-page .help-layout { grid-template-columns: 260px minmax(0, 1fr); gap: 34px; }
.help-page .help-toc { gap: 8px; border-radius: 8px; padding: 20px 16px; }
.help-toc strong { font-size: 15px; margin-bottom: 5px; }
.help-page .help-toc a { min-height: 48px; padding: 10px 9px; border: 2px solid transparent; border-radius: 5px; line-height: 1.5; transition: background .15s, translate .15s steps(2, end), box-shadow .15s; }
.help-page .help-toc a:hover { background: #fff8cb; translate: -2px -2px; }
.help-page .help-toc a[aria-current="step"] { background: white; border-color: var(--ink); box-shadow: 3px 3px var(--ink); }
.help-content { position: relative; gap: 28px; }
.help-content::before { content: ""; position: absolute; left: 26px; inset-block: 20px; width: 3px; background: var(--ink); z-index: -1; }
.help-page .help-card { border-radius: 9px; padding: 26px; scroll-margin-top: calc(var(--header-height, 120px) + 20px); }
.help-content .help-card { position: relative; border-left-width: 5px; }
.help-content .help-card:nth-child(2n) { background: #f8f7ff; }
.help-page .help-step { width: 48px; height: 44px; rotate: -4deg; font-size: 20px; box-shadow: 3px 3px var(--ink); }
.help-page .help-card h2 { line-height: 1.5; font-size: clamp(21px, 2vw, 26px); margin: 18px 0 12px; letter-spacing: -.6px; }
.help-page .help-card p { line-height: 1.85; }
.help-content .help-card > a { display: inline-flex; align-items: center; min-height: 44px; text-underline-offset: 5px; }
.help-statuses { gap: 12px; }
.help-statuses span { background: #dceaff; box-shadow: 2px 2px var(--ink); padding: 9px; }
.help-statuses span:last-child { background: #d5edc3; }
.support-actions { gap: 24px; margin-bottom: 44px; }
.support-actions .help-card { position: relative; transition: translate .16s steps(3, end), box-shadow .16s; }
.support-actions .help-card:nth-child(2) { background: #e6dfff; }
.support-actions .help-card:nth-child(3) { background: #ffe993; }
.support-actions .help-card:hover { translate: -3px -4px; box-shadow: 8px 9px var(--ink); }
.support-actions .help-card:active { translate: 4px 4px; box-shadow: 1px 1px var(--ink); }
.help-support-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 28px; margin-bottom: 52px; align-items: stretch; }
.help-page .contact-card { margin: 0; background: #dceaff; }
.contact-card .shop-socials { display: grid; grid-template-columns: 1fr; gap: 12px; }
.contact-card .social-link { min-height: 52px; background: white; }
.help-ticket { background: #fffbea; }
.help-ticket ul { list-style: none; padding: 0; margin: 24px 0; display: grid; gap: 16px; }
.help-ticket li { display: flex; gap: 12px; align-items: center; font-size: 13px; line-height: 1.7; }
.help-ticket li b { display: grid; place-items: center; width: 34px; height: 34px; flex-shrink: 0; background: #ffe375; border: 2px solid var(--ink); box-shadow: 2px 2px var(--ink); }
.help-ticket .btn { font-size: 12px; min-height: 48px; white-space: normal; }
#help-copy-status { font-size: 12px; margin-bottom: 0; white-space: pre-wrap; }
.help-page .help-faq { margin: 48px 0; }
.help-faq-tools { padding: 22px; background: #e6dfff; border: var(--line); box-shadow: 5px 5px var(--ink); border-radius: 9px; margin-bottom: 26px; }
.help-faq-tools label { display: grid; gap: 10px; font-size: 13px; font-weight: 800; }
.help-faq-tools input { width: 100%; min-width: 0; padding: 14px; background: white; border: 2px solid var(--ink); border-radius: 5px; font: inherit; font-size: 15px; }
.help-faq-filters { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 18px; }
.help-faq-filters button { min-height: 44px; font-size: 12px; padding: 9px 14px; box-shadow: 2px 2px var(--ink); }
.help-faq-filters button[aria-pressed="true"] { background: #ffe375; translate: 1px 1px; box-shadow: 1px 1px var(--ink); }
#help-faq-count { font-size: 12px; font-weight: 700; margin: 16px 0 0; }
.help-page .help-faq details { border-radius: 7px; padding: 0; box-shadow: 4px 4px var(--ink); margin-bottom: 16px; }
.help-page .help-faq summary { min-height: 64px; padding: 18px 20px; line-height: 1.7; font-size: 15px; }
.help-page .help-faq details[open] { background: #fffbea; }
.help-page .help-faq details > :not(summary) { margin-inline: 20px; }
.help-page .help-faq details > :last-child { margin-bottom: 20px; }
.help-faq-empty { padding: 24px; background: #fffbea; border: 2px dashed var(--ink); font-size: 14px; line-height: 1.8; }
@media (max-width: 1100px) {
  .help-page .help-hero { padding: 28px; gap: 28px; }
  .help-page .help-hero h1 { font-size: clamp(32px, 4.2vw, 46px); }
  .help-paper img { width: 52px; height: 52px; }
  .help-paper { padding: 12px; gap: 8px; }
}
@media (max-width: 850px) {
  .help-page .help-hero { grid-template-columns: 1fr; }
  .help-art { max-width: 480px; aspect-ratio: 1.45; margin: 0 auto; min-height: 270px; }
  .help-page .help-layout { grid-template-columns: 1fr; gap: 26px; }
  .help-page .help-toc { position: static; }
  .help-page .help-toc a { border-color: #17243d22; }
  .support-actions { grid-template-columns: 1fr; gap: 20px; }
  .support-actions .help-card { padding-left: 90px; min-height: 152px; }
  .support-actions .help-step { position: absolute; top: 28px; left: 22px; }
  .support-actions .help-card h2 { margin-top: 0; }
  .help-support-grid { grid-template-columns: 1fr; }
}
@media (max-width: 700px) {
  .help-page { padding-top: 16px; padding-bottom: 48px; }
  .help-page .help-hero { padding: 22px 18px; gap: 28px; margin-bottom: 46px; box-shadow: 5px 5px var(--ink); }
  .help-page .help-hero h1 { font-size: clamp(29px, 7.7vw, 43px); line-height: 1.5; letter-spacing: -1px; margin-block: 18px; }
  .help-hero-copy > p:not(.pill) { font-size: 14px; margin-bottom: 22px; }
  .help-hero-copy .pill { font-size: 9px; letter-spacing: .5px; }
  .help-hero-actions { display: grid; grid-template-columns: 1fr; gap: 12px; }
  .help-page .help-hero .btn { width: 100%; justify-content: space-between; margin: 0; font-size: 13px; }
  .help-hero-notes { font-size: 10px; gap: 10px; margin-top: 18px; }
  .help-art { min-height: 230px; aspect-ratio: 1.35; }
  .help-paper { inset: 18% 18%; }
  .help-paper img { width: 46px; height: 46px; }
  .help-paper strong { font-size: 14px; }
  .help-paper-label { font-size: 7px; }
  .help-float { font-size: 9px; padding: 8px; }
  .help-art-spark { font-size: 35px; }
  .help-art-top { font-size: 8px; }
  .help-art-bottom { font-size: 7px; letter-spacing: .2px; }
  .help-section-heading { margin-bottom: 22px; }
  .help-page .help-card { padding: 22px 18px; }
  .help-page .help-card h2 { font-size: 22px; }
  .help-page .help-card p { font-size: 14px; }
  .support-actions .help-card { padding: 22px 18px 22px 80px; }
  .support-actions .help-step { left: 17px; width: 42px; font-size: 18px; }
  .support-actions .help-card h2 { font-size: 19px; }
  .help-support-grid { gap: 24px; margin-bottom: 42px; }
  .help-faq-tools { padding: 18px 14px; }
  .help-faq-tools input { font-size: 16px; min-height: 48px; }
  .help-faq-filters { gap: 8px; }
  .help-faq-filters button { padding: 9px 10px; }
  .help-page .help-faq summary { font-size: 14px; padding: 16px; }
  .help-page .help-faq details > :not(summary) { margin-inline: 16px; }
}
@media (prefers-reduced-motion: reduce) {
  .help-page *, .help-page *::before, .help-page *::after { animation: none !important; transition: none !important; }
}